Supreme Court: Don't deny justice to millions 'spied on' by Google

Campaigners tell judges at landmark case not to ‘deny justice’ to millions of iPhone users ‘spied on by Google’ – as tech firm claims billion-pound legal action would ‘open the floodgates’

  • Richard Lloyd believes Google misused the data of 4.4million iPhone users 
  • Tech giant accused of ‘clandestine tracking and collation’ of Safari internet use
  • Alleged iPhone data misuse took place between August ’11 and February ’12 
  • Google You Owe Us hope to win up to £3billion in compensation from US firm
  • Google told the Supreme Court the claim is not viable and shouldn’t be allowed

Campaigners behind a £3billion legal action against Google over claims it secretly tracked millions of iPhone users’ today demanded ‘justice’ for victims who could each win up to £750 in compensation after a landmark Supreme Court data protection case.

Former Which? director Richard Lloyd, supported by campaign group Google You Owe Us, wants to bring a ‘representative action’ against the US-based tech giant on behalf of around 4.4million people in England and Wales.

Mr Lloyd, whose case is being heard at the UK’s Supreme Court today and tomorrow, claims Google ‘illegally misused the data of millions of iPhone users’, through the ‘clandestine tracking and collation’ of information about internet usage on iPhones’ Safari browser, known as the ‘Safari workaround’.

Mr Lloyd and Google You Owe Us hope to win between £1billion and £3billion in compensation for alleged breaches of the Data Protection Act. 

Google, whose parent company Alphabet yesterday announced a record quarterly profit of $17.9billion in the three months to March, warned it would ‘open the floodgates’ to mass data protection claims if it is allowed to go forward.

The High Court initially ruled that Mr Lloyd could not serve the claim on Google outside the jurisdiction of England and Wales in October 2018, but that decision was overturned by the Court of Appeal in October 2019. Google then appealed to the UK’s highest court.

Hugh Tomlinson QC, representing Mr Lloyd, said in written submissions published today: ‘The fundamental question in this case is whether the courts can provide access to justice and, potentially, a remedy in cases where a very large number of people are affected by breaches of their data protection rights.’

Mr Tomlinson added that the millions of proposed claimants ‘will not have access to justice’ if Mr Lloyd’s claim was not allowed to go ahead. 


Consumer champion Richard Lloyd wants to bring a claim against Google for millions of people over claims they used a ‘Safari workaround’ to grab internet data from iPhone users in 2011 and 2012

He said ‘data is now central to the operation of the post-industrial economy’, and that ‘the foundation of (Google’s) business is trading in the personal data of its users’.

4.5m Britons have signed up to Google You Owe Us legal claim worth up to £3billion

Consumer champion Richard Lloyd has created a website for people who believe they may be eligible for compensation from Google. 

These are the criteria: 

1. Were you in England and Wales at any time between June 1, 2011 and February 15, 2012? 

2. Did you have an Apple ID? 

3. Did you own or have lawful possession of an iPhone? 

4. Did you use the Safari browser to access the internet? 

5. Did you keep the default browser settings? 

6. Did you not opt-out of tracking an collation via Google’s ‘Ads preference manager’? 

 7. Were you resident in England and Wales on May 31, 2017? 

According to Mr Lloyd, those who are eligible are automatically enrolled into the case. 

It is possible for people to opt out of the case, although if compensation is awarded at a later stage, people will have to prove they were iPhone users between June 1, 2011 and February 15, 2012. 

People can still sign up if they fit the eligibility criteria above. 

Mr Tomlinson also said personal data is ‘a valuable asset’ to Google, ‘as demonstrated by the fact that the appellant in fact exploited the data for its own economic advantage’.

He argued that ‘the existing state of society with the mass trade in personal data requires the court to adapt its practice and course of proceedings to allow the victims of large-scale data breaches access to remedies’.

Mr Tomlinson said doing so would provide the proposed claimants represented by Mr Lloyd ‘with access to justice and a remedy which would otherwise be entirely absent’.

Google You Owe Us and Mr Lloyd claim Google bypassed privacy settings on Apple iPhone handsets between August 2011 and February 2012 and used the data gathered to divide people into categories for advertisers.

They say ‘browser-generated information’ collected by Google included racial or ethnic origin, physical and mental heath, political affiliations or opinions, sexual interests and social class.

Google’s lawyers say there is no suggestion the so-called Safari workaround resulted in any information being disclosed to third parties.

Google’s lawyers said that landmark ruling could ‘open the floodgates’ to vast claims brought on behalf of millions of people against companies responsible for handling people’s data.

Antony White QC told the Supreme Court that ‘a number of substantial representative actions have been commenced seeking compensation for breach of data protection rights’ since the Court of Appeal’s judgment.

Claims ‘brought on behalf of hundreds of thousands, and, at least in one case, millions, of individuals’ have recently been launched against Facebook, TikTok and Google-owned YouTube, the court heard.

Mr White said, in written submissions, that allowing such claims to be brought could have ‘profound and far-reaching implications across all civil litigation’.

He argued that, under data protection laws, ‘compensation is only available for ‘damage’ suffered as a consequence of the (data) breach, and not for the breach itself’.

Mr White added that ‘the technical matters which gave rise to the ‘Safari workaround’ were rectified many years ago’.

Google told the Supreme Court (pictured) that the claim is not viable and should not be allowed to proceed

He told the court: ‘In circumstances where the alleged breaches have long ago ceased and a remedy already exists for any financial loss or distress caused by those alleged breaches, there is no need to fashion any further remedy for individuals who have neither suffered any financial loss or distress nor experienced any ongoing infringement of their rights.’

Mr White also said that ‘the true purpose’ of Mr Lloyd’s proposed claim was ‘to pursue a high-profile public campaign for ‘accountability’ against Google, rather than to obtain redress’ for any data breaches.

He added: ‘The absence of any attempt on the part of any of the millions of class members to seek redress from Google is a telling reflection that the subject matter of the claim is not important to the individuals on whose behalf the claim is brought.’

The hearing, which is being livestreamed on the Supreme Court’s website, is due to finish on Thursday afternoon and it is expected the court will give its ruling at a later date.

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