A British hen do was left in limbo at the airport after Spain declared a state of emergency as they were about to board the plane.
Rebecca Hackett, 28, from Leeds, was due to fly to Madrid with her friends today ahead of her wedding in May, the Liverpool Echo reports.
However, their getaway was called off after the Spanish Government announcement a state of emergency over the coronavirus crisis.
The Foreign and Commonwealth Office is now advising Brits against all but essential travel to Madrid and various other parts of Spain.
Rebecca's friend Jessica Bussell, 27, from Liverpool, claims Ryanair offered no support or advice to customers at Manchester Airport who are due to board flights to the affected region this afternoon.
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She said that her friends had tried calling the customer information desk but there was no answer and that the flight was still listed as taking off at 3.55pm.
As things stand, she says that the group will not board the flight which is still scheduled to take off, despite the advice.
Rebecca is the hen, along with Amy, 28, from Manchester and Ottilie, 27, from Shrewsbury.
The group had planned to spend three days, two nights in the Spanish capital.
Jessica said that trip was meant to be a "special" celebration Rebecca's wedding but that the emergency travel restrictions had left the plans in ruins.
Jessica told the Echo: "I set up an alert on my phone keeping track of the latest FCO advice. This morning the advice changed saying not to travel to Madrid unless it was essential.
"If I could speak to Ryanair I'd ask them, what are we supposed to do now?
"We went over to the Ryanair desk to ask what was happening but no-one was saying anything and they wouldn't give us any information.
"As things stand, the departure is listed and it's boarding now. The worst thing about it is one of the Ryanair staff members turned round to us and asked, 'what's the FCO?'."
Jessica and her friends had been booked to spend a long weekend in the Spanish capital before her friend's wedding, which was meant to take place in Italy in May.
The friends, who have known each other for 20 years, had booked to stay at a boutique apartment and had several different restaurants booked.
NHS worker Jessica said she and her friend's had spent months looking forward to 'spending some quality time with each other'.
She claims that they have been told that they will not be entitled to any compensation and that if they choose not to travel they will lose their money.
She added: "I've now been told not to travel then we lose our money. The supervisor in charge is only available by phone.
"We don't want to travel if that means we're at risk of getting infected or causing transmission. We're all very proactive about this that's why we're following the government advice.
"But we've heard very little from Ryanair and they're not responding to the change in the FCO advice."
Ryanair has been approached for comment.
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